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Roles and Groups About the Official Cert Guide book: End Users Versus Application Users Integration with Calendar Resources Configuring Shared Lines Calling Search Space Transfer Rules and Greetings CAR Tool Users Configuring Intercom Features Configuring Call Hunting Understanding and Configuring Ephones Definitions of Key Terms The Process of Converting Voice to Packets Unified Mobility Architecture Softkey Template and Phone Button Template Cisco Unity Connection Serviceability Directing Operator Calls to the Receptionist Configuring Custom Presence Groups Using Dial Peer Wildcards Overview of Cisco Unity Connection Forwarding Calls from the IP Phone Serviceability Reports Archive Configure EM Service Parameters Introducing Cisco Unity Connection 23 minutes Lesson 3.


Distributed Deployment Call Flow Extension and Call Forward Options CUC Integration Overview Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly.

Integration with Microsoft Office Communications Server Add the EM Service Foreign Exchange Office Ports Network Requirements for Voice and Video A Match Made in Heaven: Other Things You Might Like.

Add To My Wish List. Architecture and Call Flow: Understanding Call Handler Features 20 minutes Lesson 4: Generating System Reports CAR System Parameters Example Report Generation Configure Service Parameters